Contact us

You can find here how to contact us.

COVID-19 update

Due to the ongoing situation with COVID-19, we are currently experiencing a high volume of requests and have a limited number of customer support reps available. As such, it may take up to five working days to return your message, so please bear with us.

If you have a query or need help from our consumer services team, please only submit one message, either via our contact form below or social media. Submitting multiple enquiries may result in your query taking longer to respond to.

Thank you for your patience.

Before contacting us

  • You can first check out our FAQ section and see if your question can be answered there. 

  • Your authorized Lapierre dealer is also your best contact for all types of questions concerning our products. To find your closest Lapierre dealer, you can visit this page

  • Reach out to us through our contact form if you have a customer enquiry

Questions your dealer or bike-part seller can solve

  • Compatibility of parts

  • Availability of parts

  • Maintenance of bikes

  • Restoration of old or used bikes

Opening Hours:

DayOpening Times
Monday - Friday 9am - 5pm
Weekends Closed
Bank HolidaysClosed

Do You Have a Question or Want To Contact Us?

If you have a question about an order, you can simply call us on 01773 532 691 or send us a message using our contact form below.

Get in Touch

Complete the form below with as much detail as possible. We'll get back to you as soon as we can via email.