You can find here how to contact us.
Due to the ongoing situation with COVID-19, we are currently experiencing a high volume of requests and have a limited number of customer support reps available. As such, it may take up to five working days to return your message, so please bear with us.
If you have a query or need help from our consumer services team, please only submit one message, either via our contact form below or social media. Submitting multiple enquiries may result in your query taking longer to respond to.
Thank you for your patience.
Before contacting us
You can first check out our FAQ section and see if your question can be answered there.
Your authorized Lapierre dealer is also your best contact for all types of questions concerning our products. To find your closest Lapierre dealer, you can visit this page
Reach out to us through our contact form if you have a customer enquiry
Questions your dealer or bike-part seller can solve
Compatibility of parts
Availability of parts
Maintenance of bikes
Restoration of old or used bikes
|Monday - Friday||9am - 5pm|
Get in Touch
Complete the form below with as much detail as possible. We'll get back to you as soon as we can via email.