Collect your bike in store or have it delivered to your home.
Orders over £20: Free
Orders under £20: £4.99
How Does it Work?
Once you’ve chosen your bike, head to checkout and choose ‘Home delivery’ as your shipping method
Type in your address details, click proceed to billing and finish your order
After we’ve got your order, our Cytech-trained mechanics will build your brand new bike and carry out the necessary PDI safety checks
So your bike can fit in the box, we’ll loosen the handlebars and turn them to one side
Our courier will deliver your bike to your home (they’ll give you a tracking number to keep an eye on your bike’s journey)
When your bike arrives, attach the ancillary items (such as pedals and baskets) and turn and tighten the handlebars. Instructions are included on how to do this.
Go for a ride
Home delivery: 3-5 working days lead time
For bikes: please allow up to 3-5 working days for your order to be built, safety checked and dispatched. You will receive an email from DX when your bike leaves us, advising a delivery date.
For accessories: please allow 1-2 working days for your order to be checked and dispatched.
Collect in store
UK Delivery: Free
Please allow up to 7 working days for your order to be ready for collection
How does it work?
Once you’ve picked your bike, head to checkout and choose ‘Collect in Store’ as your shipping method
Fill in your postal code and find your nearest store
Click proceed to billing and finish your order
After we process your order, you’ll get an order confirmation with all the details you need from your chosen dealer
The dealer will assemble your bike for free – when it’s ready, they’ll contact you to arrange a collection time
For security, you’ll need to print your order confirmation and bring it with you (if you don’t have a printer, you can bring the order number along with a form of ID)
The retailer will either stamp your confirmation or give you a dated receipt to acknowledge that your order has been collected
You can collect your bike in store!
Which stores are available for Click and Collect?
Please use our dealer page to find the stores that provide Click and Collect.